appliance repair
Reviewed and updated October 27, 2026
Record exact display and known use history; a message alone is not a diagnosis.
Use a model number and display text already available in the records, manual, or ordinary view of the appliance; do not move or open the washer to find them. Copy the message exactly. Note when it appeared and what else was observed—such as a cycle that stopped or a dispenser concern—only if that history is known. Keep separate symptoms separate rather than treating them as one diagnosis.
Samsung’s support page, “Auto dispenser refill message displays on Samsung washer” says a refill message on some automatic-dispensing washers can remain until the machine next uses that compartment. It advises service if the message persists through an entire cycle with auto-dispensing enabled and compartments filled. This is a conditional boundary, not a test or diagnosis.
Report whether the message remained after a completed ordinary-use cycle, if already known; otherwise mark that history unknown. Do not recreate it.
Give Samsung or qualified service the model, exact message, known history, and unknowns; ask for model-specific interpretation.
Do not open, disassemble, refill, reset, toggle, test, or perform electrical work on the washer for this guide. If water is actively escaping or there is an electrical or heat danger, stay clear and seek appropriate qualified help from a safe location.