Why is the furnace blowing cold air? The symptom narrows the next observation but does not identify a failed part. For the furnace and heating system, first separate what the thermostat or normal controls request from what the indoor and outdoor equipment actually do. Note airflow, temperature change, timing, sound, odor, visible water or ice and whether the problem affects one room or the whole home, without opening a panel or reaching into equipment.
Fuel type, altitude, weather, utility supply, venting rules, and adopted fuel-gas or mechanical codes change the safe evaluation from one region to another. Note whether the thermostat is set to heat, whether airflow begins before or after a heating attempt, and whether an alarm, gas odor, soot, smoke, unusual flame appearance, or repeated shutdown is present. A fan running between heat calls differs from a burner or heat source that attempts to start and stops, while heat-pump air may feel different from furnace discharge without being a furnace fault. Qualified service can identify the equipment type and evaluate the heating call, safeties, ignition or heat source, blower timing, airflow, venting, and combustion-related conditions where applicable. Provide the equipment type and sequence you observed, and ask the company to state whether combustion-safety checks, control diagnosis, and post-repair heat verification are included.